Staying Open Amid the Sale Process

“FOR SALE” Doesn’t mean your business is closed. When we sold our house five years ago, it took seven weeks! That’s a long time to keep our house extremely neat and tidy, ready for a showing at any time. Well, I hate to break the news, but having a business for...

12 Things Everyone Should Know Before Starting a Business

Almost everyone I know dreams of “being their own boss” and running a business. Some are even brave enough to start their own business. Before you do though, here are the key issues you need to consider: 1. Legal Structure It is important to understand the different...

The Strategy of Business Plan Success

Strategic planning is important for all firms, but especially for growing businesses. Thirty per cent of new businesses with 4 or fewer employees don’t survive beyond their first year. By year 3, more than half are gone. Ten per cent of medium-sized businesses (5-99...

The Importance of Measuring Customer Service

Entrepreneurs and business owners think they have great customer service, but often customers have another side of the story to tell. If they are motivated enough they will contact management or post a review on an industry website or on social media. A couple...